IMPORTANT DELIVERY INFORMATION
We want to make sure your purchase experience is stress-free, which is why the following information is important for delivery of your NextGenRoto water tank:
- Your house number should be clearly visible at the front of your property. Houses under construction should have the lot number marked on the builder’s construction board.
- We will advise you in advance of your delivery, including date and approximate time. If you’re not available, please provide us with alternate delivery instructions.
- Your water tank will be delivered to the front of your property only, or can be left in a carport or garage if accessible and prearranged. If no one is in attendance to receive the tank, our delivery crew will leave it at the front of your property and our driver will take a photo of the tank in position for our records.
- If your property is off a main road or street, accessibility must be possible. Our delivery vehicles are trucks and large trailers and they cannot negotiate overhanging trees, rough roads and tight bends etc.
When you place your order, please inform us or your sales consultant of any delivery challenges you envision. It will ensure that the water tank/s will arrive on time, and without a problem.